We are committed to protecting the personal data of our customers.
Therefore, we are committed to respecting the personal data protection rules with regard to the personal data of our customers and users of this site, in all situations in which personal data is collected and processed.
This Policy is intended to inform our customers and users of this website the general rules for the processing of personal data, which are collected and processed in strict respect and compliance with the provisions of the legislation on the protection of personal data in force at any time, namely Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016 ("GDPR").
We respect the best practices in the field of security and protection of personal data, having for this purpose taken the necessary technical and organizational measures in order to comply with the GDPR and ensure that the processing of personal data is lawful, fair, transparent and limited to authorized purposes.
We are committed to the protection and confidentiality of personal data, having adopted the measures it deems appropriate to ensure the accuracy, integrity and confidentiality of personal data, as well as all other rights that assist the respective holders.
This Data Protection Policy applies exclusively to the collection and processing of personal data for which we are responsible for the respective treatment, within the scope of the services and products available to our customers and users on this website.
On this website there may be access links to other websites that are unrelated to us. The provision of such links is carried out in good faith, and it is not our responsibility to collect and process personal data carried out through these websites, nor does we assume any responsibility in relation to such websites, namely regarding the respective accuracy, credibility and functionalities made available in them.
Personal data is any information, of any nature and regardless of its support, including sound and image , relating to an identified or identifiable natural person.
Identifiable is a natural person who can be identified, directly or indirectly, namely by reference to a name, number identification, location data, electronic identifiers or one or more specific elements of your physical, physiological, genetic, mental, economic, cultural or social identity.
Personal data processing consists of an operation or set of operations performed on personal data or sets of personal data, through automated means, or not, namely the collection, registration, organization, structuring, conservation, adaptation, retrieval, consultation, use, dissemination, dissemination, comparison, interconnection , limitation, deletion or destruction.
The entity responsible for processing personal data is the company or entity to which this site is intended for, and which determines the purposes and means of processing them.
For this purpose, if the holder of the personal data needs to contact the data controller can do so through our contacts on this website.
The data protection officer plays an important role in the processing of personal data, ensuring, among other aspects, compliance of data processing with the legislation in force, verifying compliance with this Data Protection Policy and defining clear rules for the processing of personal data, ensuring that all those who entrust it with the treatment of their personal data, are aware of how we treat them and what rights they have in this matter.
Thus, data holders personal data, if they wish, can send a communication to the Data Protection Officer, regarding matters related to the processing of personal data, using, for this purpose, our email or contact form on this website.
We proceed to the processing of personal data necessary for the provision of services and/or supply of products, as well as for marketing purposes, processing data such as name, address, telephone number and email address, among others, always requiring that the holder of these data accept this Privacy Policy, aware that at any time you may delete or request its deletion as well as change the data.
Personal data will still be processed, if the respective holder has authorized it, for the purposes of disclosing services and/or products, within the scope of our newsletter, for strictly internal use and will never be transferred to third parties.
If there is prior consent from the customer/user, this may be withdrawn at any time, without, however, compromising the lawfulness of the treatment carried out based on the previously given consent.
As your consent is imperative, we have adopted a position and technical means so that, not just removing your permission from our databases, we prefer to delete your data completely, which will happen IMMEDIATELY and in most cases sometimes automatically through the mechanisms present on this website for this purpose, without prejudice to cases where it is necessary to submit a service or product that you have purchased on this website. In these cases, deletion will be scheduled until this product/service is provided and/or shipped.
This Privacy Policy only covers this website, so obtaining the data in question will be through the same or by subscribing to our newsletter , registration in our customer area or email submission using the form on this website for this purpose, always requiring the prior consent of the holder of the personal data.
If the holder of the personal data is not our client, the respective personal data will only be processed when they are made available, namely by subscribing to the sending of newsletters, in which case the rules of this Data Protection Policy will apply.
The personal data collected can be processed by computer and in an automated or non-automated way, guaranteeing in all cases strict compliance with the legislation on the protection of personal data, being stored in databases specific, created for this purpose and, under no circumstances, will the data collected be used for any purpose other than that for which they were collected or given consent by the data subject.
Without prejudice to the recipients indicated throughout this Privacy Policy, we may communicate personal data of the client/user, with the purpose of complying with legal obligations, namely to police, judicial, fiscal and regulatory entities.
In general, the personal data collected is based on and intended for management of the contractual relationship in cases of obtaining products or services through this website and/or information and marketing actions through our newsletters.
Additionally , personal data may also be processed for the purposes of complying with legal obligations and for the purposes of investigation, detection and repression of serious crimes.
The period of time during which personal data is stored and kept varies from according to the purpose for which the information is processed.
In fact, there are legal requirements that oblige the retention of data for a minimum period of time. whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary for the pursuit of the purposes that motivated its collection or subsequent processing, in the s terms defined by law.
As holders of personal data, customers and/or users are guaranteed, at any time, the right to access, rectify, update, limit and erase their personal data (except for data that is indispensable the provision of services or compliance with legal obligations to which the controller is subject), the right to object to their use for commercial purposes and to withdraw consent, without this compromising the lawfulness of the processing carried out under that consent , as well as the right to data portability.
Without prejudice to the provisions of the RGPD, the holder of the personal data may do so, directly or through written request, through the contacts available on this website.
We may send informative emails known as newsletters to our users who have signed up for this in our newsletter and given us their consent. You can delete your contact through the link for this purpose in all the newsletters we send or by contacting us for this purpose.
Without prejudice to being able to submit complaints directly through the contacts made available on this website, you can also complain directly to the Authority de Controlo, which is the National Data Protection Commission (CNPD), using the contacts made available by this entity for this purpose.
We follow industry standards to protect your details during transmission and, once received, we implement various measures to maintain the security of the personal data you transmitted to us.
HOWEVER, YOU MUST BE AWARE THAT NO TRANSMISSION METHOD OR ELECTRONIC STORAGE, IS 100% SECURE. THEREFORE, TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE CANNOT BE LIABLE FOR ANY CLAIMS. INCURRED BY YOU OR ANY USER IN CONNECTION WITH COMPUTER FRAUD, RISKS OR ANY OTHER INFRINGEMENT OR CIRCUMSTANCES IN WHICH YOUR INFORMATION IS ACCESSED OR DISCLOSED WITHOUT OUR EXPRESS AUTHORIZATION.
Under no circumstances will we transfer your personal data obtained through this website to third parties for whatever purpose.
A cookie is a small text file, which is placed on your hard drive from of a web page and allow web sites to remember your choices, dates and previous routes on the site. These are also used to prevent you from having to repeatedly enter your personal information and password whenever you use our site.
Cookies do not have any harmful effect on your processor and do not contain viruses. Cookies from our Internet pages do not display information regarding your personal data. You can deactivate, at at any time, the use of cookies in your browser settings.
Generally, the cookies on our web pages are only used for anonymous and statistical evaluation and for the purposes of improving customer orientation.
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We reserve the right, at any time, to make adjustments or changes to this Policy of Personal Data Protection, and users of this website should visit this privacy policy regularly to keep abreast of all changes that may be made to it.